POLICIES

Allergen Statement, Terms of Use, and Privacy Policy

ALLERGEN STATEMENT

I am a New York State Certified Home Processor, and every cake is made in my home kitchen. While I take great care in handling your cakes and minimizing the risk of cross-contact, my kitchen regularly processes milk, eggs, wheat, peanuts, tree nuts, sesame, and other allergens.

Because these allergens are present in my kitchen, I cannot guarantee the absence of cross-contact. For this reason, my cakes are not recommended for individuals with severe food allergies or those with celiac disease.

As someone who personally lives with anaphylactic food allergies, transparency is something I take seriously. Every cake box is packaged with a complete ingredient label so you'll always know exactly what's inside. If you have any questions about allergies or dietary restrictions, please reach out through the contact me page. I'm always happy to help you determine whether I'm the right baker for you!

TERMS OF USE

Effective date: September 6, 2026

Welcome to Weekly Sprinkles! These Terms of Use ("Terms") govern your use of this website and your orders from Weekly Sprinkles ("I," "me," "Weekly Sprinkles"), a home bakery operating in New York. By using this site or placing an order, you agree to these Terms.

1. WHAT I OFFER

Weekly Sprinkles offers mini cakes via two ordering methods:

  • Weekly Orders are submitted and paid for entirely through my Hotplate digital storefront and picked up at The Little Apple Toy Shoppe. Please refer to Hotplate for their specific Terms of Service and Privacy Policy.

  • Custom Orders are requested through the form on this site, finalized by phone, email, or text based on your preference, and invoiced and paid through my Hotplate digital storefront.

2. CUSTOM ORDER PROCESS

Submitting the custom order form is a request, not a confirmed order. After you submit it, I'll reach out within 3 business days to finalize your order details, including design, cake types, cake quantity, price, and pickup or delivery details. Once we finalize the details, I'll send you a Hotplate invoice link. Your order isn't confirmed until that invoice is paid.

  • 72-hour hold: You have 72 hours from when I send the invoice to pay it. I'll send a reminder by text or email as that window closes. If your 72-hour hold expires without payment, that date will become available for other customers to book. I'll always try to be reasonable if you're in touch with me, but I can't guarantee your spot once the hold has expired.

  • 7-day expiration: If the invoice isn't paid 7 days after I send it, the order is cancelled. If you'd still like to order, please reach out again, and if I still have the availability for your desired date, I'll send a new invoice.

3. MODIFICATIONS, CANCELLATIONS & REFUNDS

Sometimes an order may need to be modified or cancelled, because life happens and plans can change. I will consider exceptions for unusual circumstances at my discretion, but I cannot make any guarantees beyond what is stated below.

Weekly Orders: All weekly order sales are final. If an emergency arises and I need to cancel your confirmed order, you'll receive a full refund.

Custom Orders:

  • To modify a confirmed order, please contact me as soon as possible with any change requests in writing. Changes may result in adjustments to the price of your order.

  • If you cancel a confirmed order 7 or more days before your order fulfillment date, I will issue you a 50% refund.

  • If you cancel a confirmed order less than 7 days before your order fulfillment date, you will not receive a refund.

  • If an emergency arises and I need to reschedule your confirmed order, I'll notify you as soon as possible, and we'll work together to determine what works best: a new timeline or a cancellation (see below).

  • If an emergency arises and I need to cancel your confirmed order, you'll receive a full refund. I'll also do my best to help line up a replacement baker and cover any price difference.

4. ALLERGEN INFORMATION

Weekly Sprinkles bakes out of a home kitchen, not a certified allergen-free facility. Please review my Allergen Statement before ordering.

5. HOW I COMMUNICATE WITH YOU

By placing an order, you agree to be contacted about it. For custom orders, that happens when you submit the order form. You'll tell me whether you prefer phone, text, or email, and you'll provide your contact information. For weekly orders, that opt-in for messages regarding your order happens through Hotplate as part of placing your order there.

6. CONTENT & SITE USE

The text, photos, and design on this site belong to Weekly Sprinkles (or are used with permission) and may not be copied, reused, or redistributed without my written permission. I do my best to keep this site accurate and up to date, but I don't guarantee it's error-free, and I can't be held responsible for issues caused by things outside my control, like a third-party platform outage.

7. IF SOMETHING IS WRONG

Once you've picked up or received your order, I'm not responsible for what happens to it. Please handle and store it carefully according to the cake care instructions provided. If you discover something isn't right with the order itself, please reach out to me directly so I can make it right. I'll genuinely do my best to resolve any issues promptly and fairly, but I guarantee only that I will offer up to a replacement or a full refund of the affected order.

8. CHANGES TO THESE TERMS

I may update these Terms from time to time. I'll post the updated version here with a new effective date.

PRIVACY POLICY

Effective date: September 6, 2026

This policy explains what personal information Weekly Sprinkles collects, why, and how I handle it.

1. INFORMATION I COLLECT

  • Custom order request form: Name, email, phone, contact preference, best time to call, fulfillment date, order details, allergen/dietary info, event occasion

  • Contact form: Name, email, subject, message

  • Phone, text, or email (finalizing a custom order): Custom order, event, and contact details

  • Website visits: Basic analytics (page views, general location, device type), collected automatically and by default by Squarespace

2. HOW I USE YOUR INFORMATION

I use your information to fulfill your order, communicate with you about it, and answer your questions. I will never sell your information.

3. OTHER PLATFORMS INVOLVED IN YOUR ORDER

  • Hotplate is the platform you use directly for payments, invoicing, anonymous reviews, my loyalty program, and (for weekly orders) order communication. Your use of Hotplate is governed by Hotplate's own Terms of Service and Privacy Policy.

  • Squarespace is where my website is hosted, and it collects standard visitor analytics, including page views, general location, and device type.

  • Google Workspace is used for email and basic internal record-keeping.

  • Social media platforms are used for communication and marketing purposes. If you contact me (via direct message, comment, or other feature) on Instagram, Facebook, TikTok, or other social media platform, that information is subject to that platform's own privacy policy.

Beyond what's listed above, I don't share your information except as needed to fulfill your order or as required by law.

4. TEXT, EMAIL & PHONE COMMUNICATION

Placing a custom order means agreeing to be contacted about it by phone, text, or email, based on your preference. You can ask me to switch how I reach you at any time.

5. COOKIES

Squarespace places some cookies on this site to run basic analytics. I haven't added any tracking of my own.

6. HOW LONG I KEEP YOUR INFORMATION

I keep your information that is within my control for at most 3 years, after which I either anonymize or delete it. Some of your information may persist longer where it is outside of my control on the third-party platforms I use, where it is subject to their own retention policies.

7. DATA SECURITY

I take reasonable steps to protect your information, consistent with New York's data security law (the SHIELD Act) and any other applicable laws for a business my size.

8. YOUR CHOICES

Contact me any time to ask what information I have about you, or to have it deleted or anonymized. If you ask me to delete some information that I can't because it is critical to fulfilling your orders or is required by law, I'll let you know.

9. CHANGES TO THIS POLICY

I may update this policy from time to time and will post the new version here with an updated effective date.